support

Disability Support

We aim to reduce any disability related difficulties you might experience by ensuring that you have access to appropriate educational 1-1 support during your studies.

(If you are studying at a USW partner college please contact your college)

You will need to meet with a Disability Adviser or Mental Health Adviser to discuss your support requirements and funding which may be available to support you such as Disabled Students Allowances (DSA)

Non-Medical Help

Our professional support staff can provide support with a number of activities to support you during your studies:

  • Note Taking
  • Library Support
  • Practical Support Assistance / Lab or Workshop Assistance
  • Study Assistant

You should discuss your requirements with a Disability Adviser and devise a timetable of when you require support, this should be given to the Disability Support Team [email protected] (01443 482798)

In certain circumstances, notes may be taken in your absence. Consideration will be given to the nature of your disability/health, the likely impact of not having notes on your continuing study and other relevant factors. 

We have close links with a network of local highly qualified professional BSL interpreters and can coordinate BSL support for USW students. If you require BSL communication support at University, you should discuss your requirements with a Disability Adviser and devise a timetable of when you require support, this should be given to the Disability Support Team [email protected] (01443 482798)

Additional guidance for students using BSL/ CSW for online teaching sessions

Guidance for BSLs / CSWs supporting students in an online environment

Specialist Study Skills Support

The purpose of this support is to equip you with the skills to become a more independent and confident learner, in order to meet the academic demands and standards of your course.

If you have been recommended a Specialist Study Skills Tutor, you will receive an email from a member of the team to arrange your initial appointment. Please see guidance on managing your appointments. Follow on appointments are made with your tutor at the end of each session.

If you have been recommended a USW Specialist Study Skills Tutor and have any questions or queries about the service, please discuss with your Specialist Study Skills Tutor or contact [email protected] .

Specialist Mentors provide one-to-one support for students with Mental Health Condition and / or Autism, helping them to achieve their full potential at University. 

If you have been recommended Specialist Mentoring support, you will receive an email from a member of the team to arrange your initial appointment. Please see guidance on managing your appointments. Follow on appointments are made with your Mentor at the end of each session.

If you have been recommended a USW Specialist Mentor and have any questions or queries about the service, please discuss with your Mentor or contact [email protected] .

We will retain records of your support entitlement and support provided to you (e.g. time sheets, invoices, booking confirmations and work plans).

Funding

Support is provided on the expectation that you collaborate with staff in applying for Disabled Students Allowances or other relevant funding to cover the cost of support provided.

Information relating to absences

There are times when we are all affected by the unexpected! If this happens and you are unable to attend, we require at least 24 hours notice. If you give less than 24 hours notice, your funding body will be charged. Student Finance also ask us to provide them with a reason for your absence, so you will be asked for this. Only 2 such absences are allowed to be claimed per term.


Confirmation

You will be asked to confirm the support you have received on  a regular basis, either in writing or via email. If you are happy that you have received this support listed, a quick email or signature is required. If not, please let us know so that we can look into the error.

Please notify staff of any changes to your circumstances which are likely to have an effect on your support. We reserve the right to withdraw certain aspects of support where the above terms and conditions are not adhered to.

Other Support

Apply for a disabled student's parking permit by completing an application form and returning it to [email protected]

Sensory spaces have been proven to calm anxiety and create a safe space among the hustle and bustle of university life. If you feel overwhelmed and need somewhere to take a break and decompress, why not visit our Quiet room?

Designed for staff and students alike, the space (Treforest Campus, room H016) can be used alone or in small groups and is open access with use of a USW ID card.

We would love you to come and experience the space and hopefully find a release to some of the pressure of university life, as well as offer feedback on how we can grow and develop the area

Within all USW libraries we include computers with specialised software and work spaces that are height adjustable desks. All library computers have Inspiration (mind-mapping) and TextHELP (Read & Write) software. Identified computers have Supernova (screen-reader) software.

For further information about the support available via Library Services please visit: Library Services

Laptop Loans

Personal Care is support that you need to complete day-to-day activities and tasks as a result of a Disability. Day-to-day activities may include:

  • Cooking 
  • Cleaning
  • Washing and personal hygiene
  • Socialising
  • Shopping

If you need support with day-to-day activities such as these to enable you to live independently, you would benefit from an assessment to establish the level of support that can be provided.

When you are studying at University, personal care support should be provided from your home Social Services department, This is the local authority where you are 'ordinarily resident' or where you feel that you have the strongest ties. You can search for your Social Services department on the following website:

https://www.gov.uk/apply-needs-assessment-social-services

Disability Rights UK

It can take a long time to arrange personal care support (it can take up to a year) so we recommend that you contact your Social Services department as soon as you are able to.

Unfortunately there is no funding available for non-UK students to assist with personal care support. Personal care support can be expensive in the UK, so you are advised to ensure that you have sufficient funding in place before arriving at University.

  • Due to the natural gradient of our Pontypridd campuses, we strongly recommend that powered wheelchairs are utilised.
  • FindaRoom
  • Getting here

It is the policy of the University of South Wales not to allow animals on campus, with the exception of specifically trained Assistance dogs kept and used by disabled individuals (as defined by the Equality Act 2020) for the purpose of assisting that person to carry out day to day activities.

Assistance Dogs are highly trained working animal, which have been professionally trained to perform tasks for a disabled person. Assistance Dogs are registered with and trained by members of Assistance Dogs UK, and have formal identification. Assistance dogs have been granted certification by the Department of Health. As such, they are permitted to accompany their owners at all times and in all places within the UK (unless, in the view of the University, there is a genuine health and safety risk). 

If you will be accompanied by your Assistance dog whilst on campus;

  1. Discuss your support and access requirements with a Disability Adviser as soon as possible - email: [email protected] or book an appointment 
  2. Provide copies of the animal’s Assistance Dogs UK registration documentation

Your Disability Adviser will inform the relevant Faculty and the Accommodation Services if applicable. Your faculty will then work with you to complete a risk assessment and put in place any reasonable measures needed to ensure the well-being of the animal, the owner and other members of the University community.  

Owner Responsibilities

Assistance dog owners;

  • Must take reasonable steps to ensure that the animal does not cause harm to others or damage to university property,    
  • Is responsible for the actions of the animal including any financial implications this may have,
  • Is responsible for the welfare and care of the animal, including ensuring that requirements in relation to feeding, watering, toileting, grooming and health care are met, 
  • Must ensure that the animal is not left unattended, for any period of time which is likely to cause discomfort or distress,
  • Is responsible for the clean-up and appropriate disposal of the animal’s waste, 
  • Must respect any access restrictions established by the University and ensure that the animal does not enter privately assigned spaces without permission
  • Must ensure that the assistance dog is fitted with appropriate collars/ identification tags and restraints and remains under the control of the owner at all times.

We recommend that students download the Safezone app. SafeZone also sends you notifications in the event of an emergency, so you know what to do to stay safe. It's easy to download and gives you immediate access to on-campus security and a team of first responders through your mobile phone.

Assistive Technology

The RNIB Bookshare facility provides access to texts in accessible formats for students with visual impairments or print disabilities. If you require access to this service please contact your Disability Adviser to discuss setting up membership to our account.

SensusAccess provides Inclusion Technology that enables students and staff to automatically transform documents into a range of alternative media.