1-1 Support

The Disability Service aims to reduce any disability related difficulties you might experience by ensuring that you have access to appropriate educational 1-1 support during your studies (If you are studying at a USW partner college please contact your college).

Specialist educational 1-1 support may be funded as part of a Disabled Students Allowances (DSA) support package, alongside specialist disability related equipment and software (N.B. Student Finance will determine who provides DSA funded support and may select external suppliers to provide support).

Note: Support provided via the University and / or Disabled Students Allowances is designed to meet educational support requirements. If you require personal care support as a result of a disability, you will need to make the necessary arrangements via your local Social Services.

For further information on the types of 1-1 support available, please see below:

Our professional support staff can provide support with a number of activities to support you during your studies:
  • Note Taking
  • Library Support
  • Practical Support Assistance / Lab or Workshop Assistance
  • Study Assistant

You should discuss your requirements with a Disability Adviser and devise a timetable of when you require support, this should be given to the Disability Support Team.

All personal information is confidential and staff will not identify a student or pass on any confidential information to anyone including lecturers without the students consent.

Notes in Absence

In certain circumstances, notes may be taken in your absence. Consideration will be given to the nature of your disability/health, the likely impact of not having notes on your continuing study and other relevant factors.
Making this decision may also involve contacting your funding body.

Contact Details for arranging support:

Room: H012 (Treforest)
Opening Hours: Mon-Fri 8.30-4.30pm
Tel: 01443 482798
Text Only: 07797 809279
Email: disabilitysupport@southwales.ac.uk

The Disability Service has close links with a network of local highly qualified professional BSL interpreters and can coordinate BSL support for USW students. If you require BSL communication support at University, please discuss your requirements with a Disability Adviser in the first instance. 

Contact Details for arranging BSL support:

Room: H012 (Treforest)
Opening Hours: Mon-Fri 8.30-4.30pm
Tel: 01443 654263
Text Only: 07797 809279
Email: disabilitysupport@southwales.ac.uk

If you have been diagnosed with a Specific Learning Difficulty (SpLD) such as dyslexia or have evidence of a medical condition, you may be eligible for Specialist Study Skills Support. The purpose of this support is to equip you with the skills to become a more independent and confident learner, in order to meet the academic demands and standards of your course.

What to Expect

Each session is facilitated by a Specialist Study Skills Tutor, with the focus on the areas of difficulty which have been identified in your Diagnostic report and subsequent Needs Assessment Report.

Your Specialist Study Skills Tutor will help with...

  • Planning and structuring guidance
  • Breaking down assignment questions
  • Getting your thoughts down on pape
  • Help with managing your time and overlapping work deadlines
  • Revision techniques/strategies and research guidance
  • Strategies to manage difficulties such as limited attention and memory
  • Guidance on using the IT packages you’ve been given

Your Study Skills Tutors will not…

  • Correct every single spelling/grammar error (although we do guide you on how to do this)
  • Offer a proofreading service
  • Find research materials on your behalf
  • Change the content of your work - you are responsible for content and all work submitted must be your own.

How to access Specialist Study Skills Tutor Support

To access tutorial support, you will need to meet with a Disability Adviser. This is an opportunity to discuss your requirements and look at any funding which may be available to support you such as Disabled Students Allowances (DSA)

If you have been recommended a Specialist Study Skills Tutor, you will receive an email from a member of the team to arrange your initial appointment. Follow on appointments are made with your tutor at the end of each session.

Mentor Support

Specialist Mental Health and ASD Mentoring support is available via the Wellbeing Service.

Mentor Support

Information relating to absences

There are times when we are all affected by the unexpected! If this happens and you are unable to attend, we require at least 24 hours notice. This should be via the contact method agreed between yourself and the Disability Service. If you give less than 24 hours notice, your funding body will be charged. Student Finance also ask us to provide them with a reason for your absence, so you will be asked for this. Only 2 such absences are allowed to be claimed for per term.

You will be asked to confirm the support you have received on  a regular basis, either in writing or via email. If you are happy that you have received this support listed, a quick email or signature is required. If not, please let us know so that we can look into the error.