1-1 Support

The Disability Service aims to reduce any disability related difficulties you might experience by ensuring that you have access to appropriate educational 1-1 support during your studies (If you are studying at a USW partner college please contact your college). Specialist educational 1-1 support may be funded as part of a Disabled Students Allowances (DSA) support package, alongside specialist disability related equipment and software (N.B. Student Finance will determine who provides DSA funded support and may select external suppliers to provide support).


You will need to meet with a Disability Adviser to discuss your support requirements and funding which may be available to support you such as Disabled Students Allowances (DSA)


Note: Support provided via the University and / or Disabled Students Allowances is designed to meet educational support requirements. If you require personal care support as a result of a disability, you will need to make the necessary arrangements via your local Social Services.

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Note Taking and Support Work Assistance

Our professional support staff can provide support with a number of activities to support you during your studies:

  • Note Taking
  • Library Support
  • Practical Support Assistance / Lab or Workshop Assistance
  • Study Assistant

You should discuss your requirements with a Disability Adviser and devise a timetable of when you require support, this should be given to the Disability Support Team [email protected] (01443 482798)

In certain circumstances, notes may be taken in your absence. Consideration will be given to the nature of your disability/health, the likely impact of not having notes on your continuing study and other relevant factors. 

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BSL Support (British Sign Language)

The Disability Service has close links with a network of local highly qualified professional BSL interpreters and can coordinate BSL support for USW students. If you require BSL communication support at University, you should discuss your requirements with a Disability Adviser and devise a timetable of when you require support, this should be given to the Disability Support Team [email protected] (01443 482798)

Additional guidance for students using BSL/ CSW for online teaching sessions

Guidance for BSLs / CSWs supporting students in an online environment

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Specialist Study Skills Support

If you have been diagnosed with a Specific Learning Difficulty (SpLD) such as dyslexia or have evidence of a medical condition, you may be eligible for Specialist Study Skills Support. The purpose of this support is to equip you with the skills to become a more independent and confident learner, in order to meet the academic demands and standards of your course. This may include:

  • Breaking down assignment questions
  • Planning and structuring assignments
  • time management
  • Strategies to manage issues with attention and memory
  • Guidance on using assistive technology
Study Skills Tutors do not.....

  • Correct every spelling or grammar error although tutors provide guidance on how to do this
  • Proofread work (tutors can help with developing proof reading skills
  • Find research materials for students
  • Change the content of student work (all work submitted is the responsibility of the student and must be the students own work).

If you have been recommended a Specialist Study Skills Tutor, you will receive an email from a member of the team to arrange your initial appointment. Please see guidance on managing your appointments. Follow on appointments are made with your tutor at the end of each session.

If you have been recommended a USW Specialist Study Skills Tutor and have any questions or queries about the service, please discuss with your Specialist Study Skills Tutor or contact [email protected] .

Mentor Service Feet

Specialist Mentoring Support (Mental Health and ASD)

Specialist Mentors provide one-to-one support for students with Mental Health Condition and / or Autism (ASD/ASC), helping them to achieve their full potential at University. Our Specialist Mentors can provide support with:

  • Organisation, time management and prioritisation
  • Mood
  • Avoidance/ procrastination
  • Confidence, self-esteem and emotional resilience
  • Motivation and morale
  • Establishing study/ work/ life balance
  • Anxiety Management
  • Stress Management
  • Effective Communication
  • Establishing and maintaining social relationships
  • Signposting to other internal and external services 

If you have been recommended Specialist Mentoring support, you will receive an email from a member of the team to arrange your initial appointment. Please see guidance on managing your appointments. Follow on appointments are made with your Mentor at the end of each session.

If you have been recommended a USW Specialist Mentor and have any questions or queries about the service, please discuss with your Mentor or contact [email protected] .

Information relating to absences

There are times when we are all affected by the unexpected! If this happens and you are unable to attend, we require at least 24 hours notice. This should be via the contact method agreed between yourself and the Disability Service. If you give less than 24 hours notice, your funding body will be charged. Student Finance also ask us to provide them with a reason for your absence, so you will be asked for this. Only 2 such absences are allowed to be claimed for per term.

You will be asked to confirm the support you have received on  a regular basis, either in writing or via email. If you are happy that you have received this support listed, a quick email or signature is required. If not, please let us know so that we can look into the error.